At Wentworth, we are deeply committed to safeguarding your privacy. We do not sell, rent, or share your personal information with any third party except for those directly involved in fulfilling your order, providing services, or addressing your inquiries. Any information you provide to us is strictly available to our employees or contracted service providers responsible for processing your order and managing your requests.

The information we collect helps us better understand and serve our customers, enabling us to enhance your experience with Wentworth. Should we make any changes to this privacy policy, they will be promptly posted here.

1. Information We Collect

We collect personal information from you when you voluntarily provide it, such as during the ordering process, creating an account, or subscribing to our newsletter. This information may include:

Contact Information: Name, email address, phone number, and shipping address.

Payment Details: Credit/debit card information is never stored on our database.

User Preferences & Interactions: Data related to your preferences, browsing behavior, and interactions with our website to improve your shopping experience.

Location Data: If you enable location services, we may collect and use location-based data to provide relevant services, such as localized offers and store recommendations.

SMS and Communication Data: If you opt into SMS notifications, we may send you messages regarding abandoned carts, promotions, and order updates.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders.

Respond to customer service requests and inquiries.

Improve our website, products, and customer service.

Send relevant updates, promotions, and new product information (with your consent).

Provide location-based services and personalized shopping experiences.

Send SMS notifications related to abandoned carts, promotions, and order status (if opted in).

3. Information Sharing

We will not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share information with trusted service providers, including:

Payment Processors & Shipping Companies: To process payments and fulfill orders securely.

Marketing & Analytics Providers: To analyze customer behavior and improve our offerings.

SMS & Communication Services: To send notifications and updates if you have opted in.

Location-Based Service Providers: To deliver relevant recommendations if location services are enabled.

4. Security

Your security is of the utmost importance to us. All transactions on shopwentworth.com occur through a secure, encrypted SSL (Secure Socket Layer) server connection. You can identify this secure connection by the presence of "https://" in the URL when you are checking out.

We do not store your credit or debit card information on our servers. Instead, payment transactions are processed through Shopify.com, which adheres to industry-standard security practices to protect your personal and financial data.

5. Policy Changes

If we make any updates to this privacy policy, we will post the changes on this page to keep you informed of how we handle and protect your personal information.

6. Contact Us

If you have any questions or concerns regarding your privacy or the security of our site, please contact us:

Email: Inquire@shopwentworth.com